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Capabilities
Benchmarking Best Practices
When the world's most successful and admired companies decide to do Benchmarking, they select Kaiser to be their trusted partner.
What is Kaiser's difference vs. other Benchmarking options?
Kaiser Associates
- Strategy / business driven
- Focused on Benchmarking excellence (process and outcomes)
- Utilize the "right" benchmarks, insights, and sources for the client's unique situation (not just what's available / who will cooperate)
- Detailed "how" and "why" insights required to address identified performance gaps
- True "apples-to-apples" comparisons (driven by client's own definitions)
- Customized research, analysis, conclusions, and recommendations (findings / results not available to others)
- "Unblinded" (identified) results
Self-Organized Network
Database Companies
Change Management / Systems Integration Firms
- Network often limited to industry
- Good source for standard practice
- Lowest direct cost (however, high opportunity cost)
- Difficult to find the time to maintain momentum / keep the fact base up to date
- Data / database driven
- Lower cost solution than management consulting
- Access to "what's available" (not necessarily what's meaningful)
- Blinded results
- Limited perspective into the "how's and why's" behind the benchmarks
- Benchmarking is "front end" (builds business case for large-scale change management initiative, which may be "real" agenda)
- Generally limited to previous experience / available benchmarks
- Recycle available benchmarks and sources
- Same insights shared with many clients, including those in same industry
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