The Organization Development work we lead is segmented into the following service areas:
Organization Strategy & Design
Our Organization Strategy & Design work is focused on helping clients adjust their organizations to evolving internal and external challenges.
The Organization Strategy & Design engagements we lead have a number of key objectives to help clients achieve bottom-line goals, improved performance and gain competitive advantages. These goals include:
Kaiser’s Organization Strategy & Design work includes:
- Organizational diagnostics & gap analyses
- Organizational mapping to:
- Reduce management layers / cost
- Enhance cross-functional collaboration
- Consolidate / re-align functions
- Re-focus capabilities / competencies
- Competency modeling
- Accountabilities & reporting structures design
- Transition planning & support
Talent Management
Our Talent Management work is segmented into four key categories, and we address a wide-range of topics:
- Employee systems diagnostics and gap analyses
- Program / system design and development
- Talent Development and Retention
- New Hire Onboarding
- Employee Learning & Development Systems
- Diversity & Inclusion
- Mentoring & Coaching Programs
- Organizational Culture and Performance
- Implementation planning and piloting
- Change management
Process Redesign and Improvement
Kaiser helps clients assess the key drivers of underperformance to develop customized solutions for highly effective systems.
Kaiser works closely with each client to identify “big-win” opportunities for improvement. Common challenges and issues that fuel the need for reevaluating process design choice include: changes to product portfolio, technology advancements, new business objectives, new customer types, integration of acquisitions and partnerships, requirements to reduce cost structure, regulatory changes, underperformance and competitive threats.
Kaiser’s Process Redesign work includes:
- Business process diagnostics through internal and external research
- Process design and integration to:
- Support organizational growth
- Better leverage capabilities
- Simplify work-flow & reduce hand-offs
- Automate steps, reduce cycle time & costs
- Clarify roles & accountabilities
- Implementation planning & support
- Change management
Kaiser Process Redesign engagements span from Issue analysis through implementation support, and can also be parsed into select modules.
Benchmarking & Best Practices
Benchmarking informs OD decision-making by helping set competitive performance targets, apply leading practices, optimize resource allocation, and leapfrog the competition.
Kaiser leads OD benchmarking work along a broad range of topics, including:
- HR investment overall & by discipline
- Organizational and process design choices
- Headcount, spans & layers
- Employee programs / systems
- Performance Management systems
- Outsourcing approaches